I guess we should start from the beginning: I was an AT&T Wireless customer who was satisfied with my service. I rarely had billing or coverage issues and the few times I did need to call customer service (First off, I always got a person who routed my call!), they were courteous, they ...
Have had Cingular Wireless cellphones for the past year and a half. Have been through 4 phones and the 4th one just froze. We contacted Cingular Wireless about this problem but due to our contract ending in August they refuse to sell us a phone unless we sign another 2 year contract. They said all ...
I have been a customer of ATT and now Cingular for years. In January the phone went bad due to defective simms card. This was replaced, since then the phone has a mind of its own, dropped calls, turns on and off at will. Calls to Cingular get met with no help whatsoever, I have been to the Cingular ...
If you cancel your service after your next billing cycle begins, they will not prorate your account. I cancelled my service 10 days into the next billing cycle. They will not prorate my account. I originally signed up with AT&T. I never received Cingular's terms of agreement or signed a ...
Over three years ago, I got 3 phones through cingular wireless for my personal business. Because I was a new business, I had to leave a $500.00 deposit on each phone. That deposit was to be held for about a year, or I wouldn't receive the entire amount (a penalty fee). Needless to say I stopped ...
Below is my complaint filed with the FCC regarding my incorrect billing with Cingular Wireless. If anyone needs to reach the office of the President, I have a contact for Mark Kendall at 877-707-6220. Dear FCC personnel, I am sending this communication in reference to my complaint against Cingular ...