After 14 months, several different stories, jumping thru 100's of hoops to satisfy Chase requests, paying several different mortgage payments (per Chase requirments as our new lower remod. Payment and even having chase RETURN, YES, RETURN 2 mortgage payments to our bank account... The Final outcome ...
I called to speak with Chase about the status of my Loan Modification that I had already submitted twice after a 2 month stay in the hospital only to find out they had decided I made too much money to qualify for a modification. I tried to explain to them that this was my 2nd mortgage and if ...
My husband & co owner of my home passed away. A few months later, I sent them a death certificate. About 9 months after sending the death certificate, I sold our home. Chase refused to remove my husband from the account & sent the check in BOTH our names so we BOTH had to sign it. When I ...
I have a home loan through chase and I recently fell on hard times due to a medical condition and was unable to pay my mortgage... I called chase and arranged a repayment plan once I went back to work... I had Bank of America send them my monthly mortgage payment and chase sent it back only I ...
I refinanced my home last October. Chase Home Finance bought my loan after settlement. I had paid my Homeowners insurance out of pocket for the year, prior to closing on my loan. Since it wasn't up for renewal until November, Chase saw that it had a renewal date in November and paid for it again. ...
I have applied to chase mortgage modification program. They have requested re-appication four times. They have now informed me that they closed the account due to missing paperwork and would i like to re-apply. I believe that they are creating paperwork to stay busy and they have no intention of ...