My wife and I have provided all necessary and signed documentation to pursue an agreed upon home modification loan with Chase. However, we have spoken with numerous representatives - all of which seem to ask the same questions repeatedly and request the same paperwork. What is going on here? ...
Most creditors wait until you are near or over 30 days on a bill before they call you. Not Chase. 4 or five days after the payment due date, they start calling several times a day to let you know you are late and to try and collect. Even after specifically asking them NOT to call my family members ...
I have tried for 3 years to modify. We have been on a trial modification, told we were being permanently modified then received a letter indicating we said we didn't want a modification. Started over to be told we have everything and it's in review. You are fine and then receive a rejection. We ...
I have been in the load process for almost 2 1/2 years. It started with CHASE losing my payment and then returning them back to me because they were not through certified funds? What? Then I get a call about my rate. They noticed it was about to adjust and they could help lower it and make it ...
I have had a loan for my property for several years without missing a payment. I have had several mortgage providers. Since I have had Chase for the last 6 month after they purchased my loan I have had nothing but trouble and more then my share of poor customer service people. I did not ask for ...
It is impossible to make progress on changing my "toxic" mortgage. Here is what happened today, 10/29/10: 4:11 pm 866-550-5705Deidra I said we are not quite a refi or modification. Deidra was helpful and said we had been assigned to Will Diaz but some documents still missing. I asked to ...