Charter One Bank RBS Citizens, N.A
Fraudulent Late Payment Charge and 32% Interest Rate Hike
I was charged a late fee of $39.00 and 32% interest rate hike from my original permanent promotional 4.99%/5.99% interest rate— on my November Charter One credit card bill, for an account I've had for years now. The late fee and interest rate hike was eroneously charged, so I called the bank. They ...