I purchased a char broil grill 2 years ago and the burners were brass and came with a LIFE TIME warranty. After only 2 years the burners are not working and I called to get replacement burners. They told me on July 14 that they were back ordered and would arrive on Aug 11. Well today is Aug 11 and ...
I purchased a Char-broil grill. I had a family get together, purchased about $180.00 worth of steaks, chops, veal, chicken, etc, to cook for that day. The children started eating their hot dogs and burgers and the rest of the food was almost off the grill when we noticed black material all over the ...
I too purchased a CharBroil grill. When I got it home I found 7 key parts missing in the box. The instruction manual says not to return it to the store but call them at a toll free number. (this was a mistake, TAKE IT BACK!!!) I did just that. I also sent a complaint to the less then user friendly ...
On May 9, I ordered a part for my 3 burner grill. When completing the order I was given the choice of having the part shipped via FedEx Ground, which I chose. On May 15, I went back to the website to find out where the part was and found it had been shipped on the 9th, but by US Postal Service, not ...
I purchased a Char-Broil Gas grill from Lowe's Home Improvement in Woodbridge, VA in December. It was a Christmas present from my mother. As it was winter, I left the grill boxed up in my garage. The box looked fine, no apparent damage to the box itself. I found, upon opening the box in March, when ...
Beginning: We purchased a grill from a store. It was a charbroil. We used it satisfactorily for 2 years. When it aged and began to fail we ordered parts from charbroil. They failed to arrive for quite some time. We decided to buy a new grill and cancel our parts order. We contacted them to cancel. ...