I ordered a dress in April was back ordered, finally received it in July. It didn't fit right so I sent it back unworn. I have records showing that they received it the 1st week of August and I have never received a refund for the order. I have been trying to contact them since and no telephone ...
I've been an avid mail order customer of Casual Living for many years.in August I returned a few items for refund. When I followed up by phone, the recording said they have gone out of business and filed bankruptcy. I sent a letter, Certfied mail, and it was returned to me today, Undeliverable. Can ...
I placed an order on 9/26 at 10:26am. I was guaranteed to receive my order before the company closed down for good. I received an order confirmation (order #6080249) but never received this order. ...
Ordered two shirts in July, returned them both in august a couple of days after receiving them. Called customer service on 9/13 to check the status by order number. She could not find that it had been received but that they were behind and to call again after at least two weeks. Today I call to ...
I purchased 5 dresses approximately 30 days ago. Want to return 3. Called for return mailing address and told effective 8/29 Casual Living no longer accepting returns. Policy was not in place when I placed order nor was I apprised of this when I placed the order via phone. ...
I purchased 2 dresses in June and promptly returned them because they didn't fit my body type. It seems the company never received my return. I have called numerous times to find out what they intend to do about the lost package that contained the 2 dresses. Today, the Rep indicated that the ...