I'm blown away that this is still going on with this company after XX years. Suffice to say that as a condition to the judgement, my mother has more money, but my father is dead and you're not supposed to know. Complain about your pumps and heaters all you want, but I strongly urge all my friends ...
Cal Spas is not honoring their warranty with me. I have a Cal Spas brand spa that is currently under warranty. Since April 21st I have had a pump & warranty repair on order with Premium Spas who is listed as a dealer and/or service center on Cal Spas website. Since that time, the only effort ...
I bought a cal spa brand new from a shop in hagerstown, which afet four years no longer sold cal spas or delt with them. My heater went up in the hot tub. I called cal spa and i had to give them my credit card number to pay for the part and send the old one back. Then they would decide if they ...
I really hate Cal Spas and here are the resons why. They come on big and strong in the show room about their 10 year warrenty. Cals Spa's warrenty is a joke. Read the small print. Most of the parts are only guranteed for 5 years. The heater is guranteed for 10 years. I have had my 2001 Atlantic ...
Cal Spas does not honor their Lifetime Warranty. I purchased my CalSpa 6 years ago at the Orange County Fair. The first few years there were no problems but in the last 12 months I have had to spend over $1,000 on service. The most recent bill for $500 included over $300 to replace a pump that had ...
In less than a year our heater failed. They had the nerve to blame it on "water chemistry" and would not honor the warranty. Our water had good levels of everything, was clear, no issues, etc. These people called us every 2 days for a month trying to sell it to us, then left us in the ...