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British Gold Refinery
Found 24 reviews / complaints
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British Gold Refinery
Consumer Report

Everything they promise is a lie. They offer half or less than their advertised rate. Charge £50 to return one's property, and delay returns for many days. Mostly they don't return calls. Very tricky company, and very clever at doing the worst possible job for their most unlucky customers ...

British Gold Refinery
Consumer Report

Sent this bunch gold valued at, according to their calculator, £1100.00. They sent me a cheque for £539.00, no telephone offer, just the cheque. Told me it would cost £50.00 to get my goods back and they'd send an address to send my cheque and theirs to. That was the 15th November - still waiting ...

British Gold Refinery
Consumer Report

I sent 107.5. Grams of gold which according to BGR calculator I should be offered £. 1402.7 I was offered £. 767.18 this is approx £. 7.13 per gram not as the calculator states over £. 13.00 per gram. I have asked a person named Katy to return my gold but she states it goes out on a Thursday. This ...

British Gold Refinery
Consumer Report

There scam is a site calculater that shows the true value of the gold, so you send of your gold in there pre paid envolope, only to get a phone call offering a very low price for your gold, So you say no i will have my gold back, only to be told you will have to pay them £50 or in 10 days they will ...


British Gold Refinery
Consumer Report

I telephoned British Gold Refinery on 8 August and was offered 72.2p per gram for over 2 kilos of hallmarked sterling silver. They received it on 11 August and after several reminders offered me 30p per gram instead. Then demanded a return fee of £125 and upped that to £150 when I called in Trading ...