Ordered 2 devices from Brickhouse Security. After more than 1 hr. With tech support (who didn't have a clue) I was told to send the faulty device back for replacement, and the replacement could take 2 weeks. Spoke to clown named Anthony Sebros who was very convincing and assured me I would receive ...
I purchased the GPS tracking service for a unit and followed the companies procedures to first transfer the service for the unit to another investigator. The company confirmed the transfer by way of email confirmation services. But, the service charges continued to be charged to my account. The ...
There were No instructions with the underwater camera for assembly. No battery pack though it was promised both on ordering and follow up when it did not arrive. Sent two emails. I also bought an over priced DVR which did not work. Automated response (or stock answer) which told me to call tech ...
Fraudulent Advertising! Attempted to purchase a monitoring device for an elderly relative. Falsely accepted order and said would ship right out. Now almost two months later, still don't have device. Repeated emails, phone calls, etc. No help. Promise to return calls and don't. ...
Our agency purchased sveral Livewire GPS units from Brickhouse Security. They were pitched to us by the sales rep as being exactly what we needed. We have had numerous problems with the units not working as they should which has been a real liability to our business operations. The one unit will ...
I bought mega mini pro dvr-80 camera from brickhouse security website and paid $150 for camera. But they sent me mini dv md80 camera. Which is only under $50.00 dollar @amazon.com. I contacted brickhouse security about this incident and customer rep told me that i should have done research before i ...