We have had our BR-111 floors for several years. Immediately I contacted our builder, the flooring company, and the BR-111 rep about the haze that appears on our floor. I use only what is recommended from the company to clean the floor. Everyone came and looked at the floor a few times with little ...
I have placed an order for PFBC3 - Brazilian Cherry �" x 3" through my local dealer with them on Sep 12th by paying 1/3rd of the total amount under the promise that it will be delivered in 6 weeks. Now its been more than 9 weeks and I still didn't receive the shipment from them. When I ...
I've had my BR111 floor installed now for 5 years and had a product claim that did not get honored as well this year. I also dealt with the president or so he said he was. With his tone I highly doubt it was him but his name correct in the other reviews on here. I had installed over 1400 sq ft of ...
I have had my BR111 ground mounted today for 5 years and had an item declare that didn't get recognized aswell this season. I also handled the leaderapproximately he explained he was. Together with his tone I highly doubt it had been him but his title proper within the additional opinions on here. ...
Thanks all for your comments and concerns... For the record, lets be fair to the facts, and remember that BR111 has been the leader in the exotic wood flooring market for over 20 years and that several 100s of thousands of happy customers later and millions of square feet installed, its impossible ...
BR111 does not warranty claims. They have sent out an independent wood inspector who's results inform BR111 there was and is defective and they have yet to honor there warranty. They have given me the run around and wasted so much of my time and informed me that I should speak with there lawyer. If ...