My complaint occured Monday afternoon on September 3 inside of your mobile section at Best Buy. An employee consistently asked for my mobile number to look up my account information. I denied her request, telling her no thank you, because I did not want to give out my cell phone number. As I walked ...
The worst experience I've ever had in best buy the employees would go talk and watch youtube videos in between checking to see if they had the products I was looking for and were telling me info that was untrue about open box items I figured that since I was spending $5000.00 in the store I ...
Ought a mobile phone on line with no problem. I then recieved an email saying to phone wasnt activated before being shipped and to call number to have it taking care of. After talking to 3 people and being on hold 109 minutes they told me to take it back to a store and have it scanned why couldnt ...
We bought a Sony Cyber-shot digital still camera model DSC-W370 on May 2 from Best Buy store #688 in Palm Beach Gardens, FL. The camera was intended for intermittent use at special events. The camera pictures were blurry and the camera was returned to Best Buy for repair on 2/13 and sent out for ...
I am disgusted with the service received, well. NOT received from the Best Buy Geek Squad. I took my DSLR Nikon Camera To my local store for a tune up. The camera had a minor, I mean minor problem, so I was told I would have it two weeks later. Well it has now been 7 WEEKS. CAN YOU BELIEVE that?!? ...
Best Buy in South Salt Lake have the WORST CUSTOMER SERVICE I have ever experienced. I bought a refrigerator, over the phone, for my 80 year mother-in-law, since hers went out. I bought it Nov. 20th. They delivered a BROKEN refrigerator Nov. 22nd. She went without food and necessary items over ...