Bought a mobile phone on line with no problem. I then received an email saying to phone wasn't activated before being shipped and to call number to have it taking care of. After talking to 3 people and being on hold 109 minutes they told me to take it back to a store and have it scanned why ...
We bought a Sony Cyber-shot digital still camera model DSC-W370 on May 2 from Best Buy store #688 in Palm Beach Gardens, FL. The camera was intended for intermittent use at special events. The camera pictures were blurry and the camera was returned to Best Buy for repair on 2/13 and sent out for ...
I am disgusted with the service received, well. not received from the Best Buy Geek Squad. I took my DSLR Nikon camera to my local store for a tune up. The camera had a minor, I mean minor problem, so I was told I would have it two weeks later. Well it has now been 7 weeks. Can you believe that?!? ...
Best Buy in South Salt Lake have the worst customer service I have ever experienced. I bought a refrigerator, over the phone, for my 80 year mother-in-law, since hers went out. I bought it Nov. 20th. They delivered a broken refrigerator Nov. 22nd. She went without food and necessary items over ...
Best Buy sanctions illegally misrepresenting services. I bought a laptop there and asked about Geek Squad coverage. I was told the turnaround time is 2-3 days. Based on this claim, I bought the service. Over the next 9 months, I brought two computers in for service four different times. Four out of ...
On July 26th I filled out an application for a credit card with Best Buy in Garner, North Carolina. Needless to say the application had all of my confidential information listed. Within 48 hours a purchase was made in Charlotte, North Carolina for $2,800 at the Best Buy Store. There were two $1,000 ...