I went in to Bestbuy last week and purchased a laptop from them. First they told me their full optimization plan was included with the purchase but then realized that he was charging me for all these extra services something he failed to tell me but caught my eye when I was watching him ring me up. ...
The following detail relates to ongoing problems I am having getting my laptop computer repaired by Best Buy Store #581 in Mays Landing, NJ. I purchased the computer November 3 with a 3-year Performance Service Contract (contract cost: $249.99). In November I started having problems with the power ...
This complaint, is about service rather than the product. We purchased a Samsung HL R4667W DLP HDTV from Best Buy for $3268.77plus $399.99 for a 4 year extended warranty=$3668.76 plus $100.00 for "professional" installation. We purchased the TV Sunday, June 26th=To be delivered Tuesday, ...
Purchased Plasma big screen from bestbuy on 11/22/05 have had problems with no getting a picture since 1/27/06. I have had 2 service calls in february and was told the parts are on back order with no est. time of arrival. I had been in contact with the store manager and corporate office. I was told ...
I purchased a 699.00 Sony Handycam. I purchased the extended warranty. Came back from a trip to the ocean. Took the camera in. They said that "I poured water on it and that makes it my fault." That the only way moisture could get in would be my fault. I have not poured water on to the ...
On January 17 I bought two E-Machine PC computer packages for our office from Best Buy in Anchorage. I was wary of Best Buy rebate policies - I got burned before by not following the fine print to the letter. I checked the ad, the instore display, made sure that the sales staff knew I was buying ...