In my case as a victim of this fraud. I had purchased an open box macbook and was assured by managers (plural) that all open box item with no exceptions are covered by the manufacture at the full warranty as new. The same day after initial purchase I purchase a 1yr Geek Squad policy that had its ...
Best Buy needs to train their employees about good customer service, because that is the first way to close like a Circuit City. They are no longer the only place to buy anything special. Was the first. No longer the first. The rude and non caring managers and employees is horrible. And thank god ...
Best Buy reward zone program seems great but when you get to many points they deduct it from your account I spent over 30k at Best Buy in 3 weeks period They were both Private Silver members with gives you 3x point or 4x points for you purchases Well someone in corporate decided to deduct my bonus ...
I went to pick-up my on-line purchase at the Harrisburg, PA store and the alleged Store Manager would not allow it because I did not have the credit card used to make the on-line purchase. Well there is a very, very good reason Why! No Real, Plastic Credit Card Exists! Hello! The purchase was made ...
We purchased a Samsung 50" plasma TV in late November. We did not buy the extended warranty. On August 21, a permanent line developed where the volume displayed on the screen. We called Best Buy and spoke to Geek Squad. They told us to bring in the TV and they would send it out for repair as ...
Our 3 cell phones are on a family plan with Sprint - phones were purchased at Best Buy. During the sales pitch they pushed their protection plan saying that it was better than Sprint's protection plan because with Best Buy's all you have to do is go into the store with your damaged phone and they ...