I brought my computer in to the Best Buy located in Goodyear, AZ for a simple (I thought) problem. Somehow the system font had been replaced with a 'wingdings' font. A ticket was written up to take care of that problem, to clean the computer and move the system to another drive (I had two hard ...
I used the Geek Squad and if you have a problem after they leave you are screwed unless you want to spend more money with them. It was my worst mistake ever using them I spent over $500.00 with them and within 10 days had another problem with my PC and could not get any help. They really suck! ...
We took our computer in to be fixed because of constant shut offs. Ended up paying 500 dollars (in advance I might add) and computer still shuts off. They told us it would take 24-48 hours to be fixed. Yea right! Everyday we would call to check and were told everyday something different from it ...
I have had two potentially horrific experiences with our local Best But (Geek Squad) computer service. On two separate occasions I have had friends call me to see if I could fix their computers after they had been taken to best buy for repair. On both occasions the technician that handled the ...
My Experience with Best Buy Sunday, April 30 1.) My computer was not letting me access the internet. 2.) I spent the day taking on the phone to SBC technical support. I talked with three different computer technicians and they told me that I had Adware/Spyware on my computer. They tried ...
I recently bought a Compaq SR1750NX PC computer from this store. Well, they gave me the usual sales pitch on the surge protector and what not, which I declined. Then they offered to make a recovery CD for me for $25 while they "checked out the hard drive to see if it was okay." They claim ...