I loaded my Nook Book on-line purchasing account with $150 in Barnes & Noble gift cards. However, when I tried to make my first purchase - only $10 - I was refused because I didn't have a credit card on file. Nowhere on their website could I find a notice that it would be impossible to use a ...
I called customer service to acknowledge a problem with an order I had just placed. They put me on hold for five minutes then came back on and told me everything had been taken care of. The next day I discovered that nothing had been taken care of. When I called back, I was told that there was no ...
I purchased a Nook Color with great enthusiasm, and spent over $130.00 downloading apps and books my first night. I could not download even free books without providing a card number. Features on the Website that are supposed to help contro charges to the account do not work. Worst, they do not ...
When I purchased a Nook Color from the B&N store, I was suggested to use gift cards for the purchase so that I can use a promotion to get $20 back, sweet right? The part they do NOT tell you is, if you return the product, all you get is $200 worth gift cards, NO option to credit your money back ...
I received a Barnes & Noble $25.00 gift card early last spring. I used it Jan 7 and was told there was only $5.81 cents left on it. I had never used the card. My husband received a gift card when he retired and when he went to use his, there was nothing left on it. Again, he had never used the ...
Until the beginning of this month, I had no trouble using the "percent-off-one-item" store coupons to purchase magazines at a local Barnes your online shopping experience is extremely important to us. Once again, please accept our sincere apologies and we thank you for your time sending ...