I really struggled with posting something here. My wife and I have been using this shop for years, after being turned on to the business through low-priced annual service cards offering a variety of free and discounted services: Free oil changes, discounted transmission flushes, etc. I have taken ...
This company has ripped off myself and neighbors, after discussing our visits we have noticed simularities with our auto repair problems. John, Mark, Paul, and Nikki will avoid a written estimate at all costs. They only give verbal estimates by phone so there is no proof later. Once repairs have ...
I brought my vehicle to Automotive Diagnostic Center for help in diagnosing a problem, the engine was stumbling and sagging during acceleration. I explained that I had recently replaced the head gaskets and reconditioned the heads. I further stated that their were some initial problems with the ...
I needed a new fuel pump in my 1997 GMC Jimmy. I was told it would be ready to take home in 2 days with an estimated cost of $800 for the pump and an oxygen sensor, plus labor. When I arrived to pick it up (I had already turned in my rental car) my Jimmy was still on the rack, and would not be ...
When I first came to this place, I thought they were very nice and seemed to have good customer service. Then, after more the 6 weeks of my car still being unfixed my feelings have changed. They said my car would be ready in 6 days and would keep me updated. 6 days past, no call. I called them and ...
As a employee I have witnessed ripoff schemes such as billing customers for work not performed, services involved won't have replacement parts so it's difficult to prove. For example, fuel injection flushes-$170, front end alignments-$100 to $300, clean and adjust brakes-$50, refinishing brake ...