I bought four K&N filters from them and they sent one wrong part. After sending over an hour waiting and being transfered, they want to charge 20% restocking, This is after listing the wrong part on their web site. While waiting for them to pick up the phone, I found usacomplaints.com. I'm ...
Advertised struts "For entire tailgate." They only shipped 1 strut. I contacted them and "Jake" said indeed it was a "short shipment." He said I would receive the additional part in about 1 week. 2 weeks later I called and spoke with a Supervisor. I explained the ...
Ordered several air and oil filters, received only the oil but was charged for all. Contacted APW who said they were out of stock, could not commit to when they would be in ("possibly next week") and asked me if I wanted to reorder. I said no, credit my account&when will that ...
Auto Parts Warehouse charged my credit card for a car part it never shipped. Despite its unambiguous online record I can access that says the order had "not yet shipped" 32 days later, the customer service rep couldn't find any record of this order to cancel. Fancy that. She put me on ...
This company is deceptive. They opperate out of the phillipines. They do not work out of the usa. They sell you parts and have them shipped from usa manufacturers. I bought a part from AUTO PARTS WAREHOUSE (herein; apw) (also car parts.Us auto parts, and the parts bin). They did not have a picture ...
My story is much the same as the others: I ordered a rear bumper for a 1999 Dodge Ram 1500. They sent me the wrong rear bumper. I found this out after taking it to a local mechanic for him to put it on. I was charge $70 for the labor to remove the old one - btw. I called customer service to see ...