Allow me to give you a quick snapshot of the headache I have been dealing with over the past 7 weeks due to the negligence of Auto Parts Warehouse. I ordered a BEHR brand radiator on 8-2-11. The Radiator arrived at my place of business on 8-15-11.13 days after I ordered it! The flange on the BEHR ...
I ordered headers for a Nissan 300zx and they sent me a header for a toyota pickup. I sent the header back and they wanted to charge me for a restocking fee. I ordered the part off their web page while looking for parts for a 300zx, they had the header for a toyota pickup under the parts for a ...
Not only did Auto Parts Warehouse sell me a part they did not have in stock. I got overnight shipping because my car will not move out of park without this part and I am moving. They knew this and still sold me something they did have in stock. Sure, they are refunding money but that does not help ...
Last tuesday I called JC Whitney to ask if they had an a/c compressor for a 2002 Saturn wagon. They said they didn't but would check their "sister company". They transferred me to a young lady who took my information, checked her system and said that they had them in stock. I placed an ...
I called to cancel an order 5 minutes after placing it over the computer. I was transferred to customer service and put on hold for over 10 minutes. When I got them I was told that too much time had passed and that my payment had been accepted. It was 9 minutes from the placing of my order. I was ...
On February 11 I purchase brake rotors from Auto Parts Warehouse. I obtained an initial following range however the component was never delivered. After 5 calls to customer support, which incidentally is within the Philippines, I still haven't obtained whether following number or even the brake ...