I've had nothing but problems with ATT since I switched to them. That was in August. For the entire First month, att could not get my internet to work. They sent out 3 separate technicians. Finally, they figure out the problem and got my internet working. They "credited" me the first ...
For six hours today, I was given the run-around for a phone defect not caused by me. I went to my local AT%T store. They told me to call a warranty number. I called the warranty number; they told me to go back to the store. I went back to the store. They said that they can see the notes by the ...
I am so sick and tired of dealing with ATT. Tried their combined billing and in a matter of 2 months, accrued 1300.00 in charges, and service was disconnected, my payments had been going elsewhere, once this was resolved and I was allowed to have service again on residential and cellular, seperated ...
We have been trying to get AT&T to fix our phone line since June and to get our DSL service to operate even a week without going down and requiring us to reboot our entire network. AT&T customer service hangs up when we ask for someone higher. Promises to adjust a bill that never gets ...
In order for customer service and tech support to work in favor of your company, one of the key things you do not do is drive them to your closest (& only) real competitor in the area. Today (2009.04.23) marks the day that AT&T would've come to my apartment building to fix the mistake they ...
I ordered the ATT Uverse 450 and DSL elite June 14th. I have been given eveything but service. I am told it is not available to me and all kinds of other nonsense yet prin techs are running around left and right installing down and across the hall. Do not waste your time with ATT U-verse if you ...