New smart phone (less than 2mths) is dropping data plan all the time. Called 1st time w/in 3 days of receiving phone. They installed a "fix" and it worked for @ 2 weeks. Called again and asked to swap out w/a new phone since fix didn't fix it, and they want to give me a refurbished model. ...
I have never ever ever!!! Yes, I had to write all those evers because, I have never experienced such incompetent people in my life!!! People, beware of this service you get one price then when your service starts you are billed for another if you are not careful. I stayed a total of 8 hours trying ...
AT&T service is a big scam if you try to cancel service. We were getting signed up on service, then at the end they played a recording, saying if you go over a certain amount of usage on the internet then there would be additional charges. So, the same day we canceled the service and have been ...
We had cell phone service with AT&T for over 3 yrs. Where we had dropped calls at least 2-3 times a day and where they messed up the bill more than a few times. We had 3 iphones on the plan and my husband bought one of the 2nd gen iPhones to replace his. He had 30 days, at that time, to return ...
I was charged 500.00 for cell phone bill. I was told it was for past due bills, I had them set up with my bank to be paid a set amount each month. I had bundled my account so it was a set amount each month. There was always an extra charge for something always. Before this I had a running ...
AT&T has never been the leader in customer service in my opinion, but I used to think it was no worse than other monolithic corporations. My experience with this company over the past month has convinced me that could probably win the prize for worst customer service in the country, perhaps the ...