Representative frequently give erroneous information re: biling. Will hang up on you when you ask for a supervisor. Treat their customers with disrespect. Supervisors are rude and callous. They are the ones who make mistakes and put their customers through undue distress. No apology, no ...
I supposedly was mailed my rebate for the purchase of a new cell phone on December 12. I followed up on email, but after not receiving it I call the phone number listed. They said it was in fact mailed and I should receive it in 3 weeks. Well, as of today, I still have not received it. Is this a ...
I have been an AT&T cell phone customer for almost 10 years. When my latest cell phone developed problems (it was old), I went to the local AT&T store on November 18 & asked if they had a replacement that used the same charger. The saleman said they had two (2) models & showed both ...
I have a problem with paying my DSL (dry loop) online... I did not have a phone line... Since i use my AT&T cell phone as my home number... So instead of having a home number associated with my DSl dry loop... I am given an account number. The account can not be paid online... So i have been ...
AT&T dsl standalone (called dry loop) is not payable online, the company does not have the technology in place to pay your bill online. I have tried for 6 weeks to pay the bill online and nearly 12 hours of phone calls for someone at at&t to finally tell me this. I do not have paper checks ...
Today Monday January 26 Linda the supervisor I talked to on Friday and had told me she would talk to their sales department and try to straighten out the situation and would give me a call back today... Called, well it was useless, basically to tell me that nothing can be done, that she contacted ...