"One day" before the ending billing cycle, I was back billed with the new plan but old phone number and My son had a digital one rate plan of $59.99 a month with no charges for roaming or long distance. Since he was in the military he got a Florida number but we live in Louisiana. ...
I got a cell phone a few months ago from AT&T Wireless. I just called their 1-800 number. I'd never had a cell phone before so I just called and told them what I wanted. I told them that I wanted to use the phone for business trips around the country and I wanted to be able to know exactly what ...
When the AT&T long distance and cellphone parts split, they decided they could rip people off by denying them the "free" long distance minutes per the cellphone contracts. Then, when the cell company didn't pay the long distance company for the supposed "free" minutes, the ...
I went to an ATT outlet store to buy a replacement battery for a Nokia 5165 cellular phone. The customer service person told me it would be cheaper to buy a new phone that had a rebate. I thought it was a good deal. The service person never told me she was going to renew my contract for another ...
Was told I could change my calling plan while on business and revert back to old plan with no problem Customer service representative from AT&T Wireless said I could change my plan to no roaming charges and revert back to my old plan when I returned. When my bill came I found out that she ...
My complaint is an echo of Chang's. I have been using an AT&T Wireless cell phone for just over 1 year. I had the $39.99 Regional Plan with 200 Anytime Minutes and 2000 Night and Weekend Minutes. I've always paid my bills on time and never had a problem until now. Two months ago (July), I went ...