On November 24, I called AT it will be cheaper too. I explained that I just wanted to close the account. They said that because the problem was due to poor cellular coverage, they would waive the Early Termination Fee (ETF); however, because I had an iPhone, I would have to physically take the ...
November 23 To Whom It May Concern: I do not even know where to begin with this letter; at a minimum AT&T is an extremely deceptive company and at worst it is breaking the law in regards to advertising. If I do not get satisfaction through writing this letter I will be filing a formal compliant ...
AT&T has a policy concerning returns on phones bought within the past 30 days that I find to be very unfair. They are very willing to give you a new phone of the same style but you are unable to get a different phone model or a refund without paying a $35 "restocking fee." I recently ...
I don't pretend to think that I am some big-shot they are likely to listen to (in fact, I have plenty of evidence to the contrary), but I am running out of reasons for why any company would do so much that was so wrong to a customer. My wife and I became AT if we wanted a new contract, we were ...
I've been a customer with AT&T Wireless for about 4 years. Less than 1 year ago I updated my phone to a Blackberry Pearl. Last week I went to plug-in my blackberry and the phone jack in the phone became unattached and pushed into my phone. I called customer service to report my problem and was ...
The problem I have with AT&T is that they have over charged, reported the disputed claims to the credit bureau and turned their version over to a collection agency for harassment. What I would like to know if anyone has filed a class action suit against AT&T for this type of activity and if ...