Usacomplaints.com » Mobile Phones » Complaint / Review: AT&T Wireless - One-time airport WiFi purchase turned into yearly $20 monthly subscription. #456804

Complaint / Review
AT&T Wireless
One-time airport WiFi purchase turned into yearly $20 monthly subscription

8 months ago I purchased one time WIFI internet service from AT&T at an airport. Now I realise that I am subscribed to a yearly service paying 20$ a months.

I built web sites all my life for a living so I'm 110% sure that it wasn't very clear that I'm subscribing to a yearly service.

I find AT&T's approach very deceiving because I opened up a web page designed for that airport and its clear that %90 of the passengers would like to purchase a "one time" service. The default options could have been that way.

This is such a huge disappointment!



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