I decided to change from charter to att-uverse for my cable tv, phone and internet service. After 12 hours of attempted installation, we did get tv to work but not our phones. The tech was going to come back the next day but it took a week after I called and set up 3 different appointments to have ...
We have tried to cancel our 3 month free HBO and Cinemax for 3 months and they just keep charging for something we never wanted. We call them and they promise credits but we never get them. They are actually stealing money from us. ...
I scheduled the installation of uverse four weeks ago. Technician never even knocked at my door, and in poor English, explained that the service can not be installed. Though he disconnected my land line, he never hooked it back up. I called and had to call for the supervisor several times - simple ...
On Nov 7 you sent me a letter about a bill that I had neglected to pay. I called you immediately for clarification (acct. #102327518). Told the rep that I will pay the amount but will take 2-3 days since I pay all of my bills via my bank. Next thing that happened: You suspended my e-mail ...
Had the phone service installed for my elderly mother 8/8 and was told modem would be shipped to residence. Frist shipment was lost, rec'd replacement in late August. Detected no DSL signal and called it in. Not once, not twice but THREE TIMES. FInally had service tech out on 10/31 and he fixed ...
I have had this trouble with my Internet since long, have contacted 3 different agent on chat but none could help me on this. All says that I need to contact local engineer or pay at&t to fix it. But one agent made my day, he was with me on chat for an hour and finally fixed my computer. His ...