Asurion refused to replace a phone unless I paid them $300 if the phone had been dropped. The phone quit working after 5 days and had been shipped via UPS. Since the phone was shipped via UPS could UPS have damaged the phone? The insurance is a rip off. Do not buy the insurance. They just take your ...
I purchased cell phone from AT&T and insured with AT&T contracted company Asurion. My cell phone broke on 03/19 and I have contacted AT&T for replacement as I am paying insurance on all my phones. I was then redirected to Asurion and went for 30 minutes with orator answering question ...
I had a Motorola droid replaced in July, 6 months ago, the power button felt a little funny when I got the replacement from Asurion, but I kept it and now 6 months later the power button is completely inoperable. I called Asurion about my issue and they told me that the 12 month warranty only ...
After paying nearly $200 in Insurance fees and $50 to replace the phone, Asurion sent us a dud. The LG cell phone we had could access the web—this piece of crap cannot. So essentially, we paid them to send us a worthless piece of equipment. We want out money back. All of it! And, if we do not send ...
We used our Asurion insurance to get a replacement phone when one of our cell phones was damaged. The phone they sent was completely defective. It is my daughter's phone and she took it back to Verizon 3 times to try to figure out what was wrong and they told her it couldn't be fixed and that it ...
On Saturday, June 6th I lost my phone. I was in a rush to go out of town and didn't know where. I called to suspend the service and was informed that I was paying $5.99 a month for insurance on the phone and I could call and file a claim to get a new phone. On Monday I did just that. Come to find ...