I paid $3000 cash for furniture at the Ashley store on IH 10 in San Antonio. I thought they were great as I am from New England & not familiar with the store until the money was in their hands. I set a delivery date for mid April as I was not sure when I could get into the apartment I was ...
I went in to the Ashley Furniture shop on Blakenbaker Pkwy in Louisville Ky on Monday April 21st and obtained the toughest customer support in my own life. I quit totally angry, annoyed and injured. I'd previosly bought from Ashley furnishings a sleigh bed, bureau, two nightstands, a dining area ...
I purchased a couch, loveseat, and chair as well as a set of 3 tables on Feb. 5 and it was paid in full (otherwise they wouldn’t order it) and I was told 2-3 weeks. Ok then every time I called to see if it was being loaded on a certain day, they would tell it a different date. They wouldn’t refund ...
I bought an Ashley country dining room table and 6chairs from JR furniture 1month ago. The table was missing some stain, so a technician came out and fixed it within a week. Then a week later the table developed a crack and the finish started peeling off. Again I called JR furniture and said I ...
We bought LANE reclining sofa and matching loveseat @ Ashley Store w / the 5 yr. Extended warranty. Came ripped on back of sofa... Took them 1 yr. To come fix it only after reclining mech. Failed... Then 6 mo. Later had to fix again. After 3 mo. Of numerous phone calls they have agreed to give us ...
We purchased a brand new loveseat and sofa with recliners on them both. They are supposed to be leather but they're not! The loveseat arrived with a rub (burn) mark, I refused a repair and demanded a replacement! The couch has very weak fabric and the slightest pressure causes damage. I have had my ...