I purchased a couch, loveseat, and chair as well as a set of 3 tables on Feb. 5 and it was paid in full (otherwise they wouldn’t order it) and I was told 2-3 weeks. Ok then every time I called to see if it was being loaded on a certain day, they would tell it a different date. They wouldn’t refund ...
I bought an Ashley country dining room table and 6chairs from JR furniture 1month ago. The table was missing some stain, so a technician came out and fixed it within a week. Then a week later the table developed a crack and the finish started peeling off. Again I called JR furniture and said I ...
We bought LANE reclining sofa and matching loveseat @ Ashley Store w / the 5 yr. Extended warranty. Came ripped on back of sofa... Took them 1 yr. To come fix it only after reclining mech. Failed... Then 6 mo. Later had to fix again. After 3 mo. Of numerous phone calls they have agreed to give us ...
We purchased a brand new loveseat and sofa with recliners on them both. They are supposed to be leather but they're not! The loveseat arrived with a rub (burn) mark, I refused a repair and demanded a replacement! The couch has very weak fabric and the slightest pressure causes damage. I have had my ...
I purchased a bed and mattress set from Ashley furniture on April 2. I was told it would be delivered in two weeks. Well two weeks later I called them only to be told it will be instead of two weeks, two months. Customer service was very rude and the store of purchase did not seem to realize there ...
These guys are rip-offs!!! The couch set that came to our house is not the same one that we sat on the showroom floor. These guys need to be sued for their bait/switch tactics. Is there a class-action lawsuit that I can join??? All buyers beware!!! ...