Our mortgage was transferred from OCWEN to America's Servicing Company in April. I was uncomfortbale with this transfer because there was no website and I had no payment slip. I called ASC prior to the transfer and they said there was nothing they could do until I got a loan number. Well lo and ...
My wife just called ASC to make a payment tonight and I cant believe what I've read here. But it makes since now that I have. I did not appreciate my wife being so upset that she was almost crying because of asc's or what ever they call themselves this week's awful customer service. They were ...
ASC purchased my mortage several months ago. I waited 2 months to receive my first statement of account, which caused a 1 month arrearage on the account. I quickly caught up my account. We had some financial difficulty, due to a teenage son, and got behind again. ASC offered a forebearance plan to ...
My loan transferred in Dec. I've had the same issues as noted for the rest of these people! I pay over the phone, on the 1st - 5th, my funds clear, however, the bill comes in with 2 payments due! I call, get annoyed, but it does get resolved... I have used Chase in the past, never had an issue, My ...
We recently had a payment not show up on our loan with ASC even though our bank shows the online payment check was cashed by ASC on 3/10/05. Since 3/10 I have been making phone calls to ASC and my bank trying to prove that ASC has their money. On 3/22 finally someone told from ASC told me all had ...