In June of my wife try loading the AOL update, as she was loading it the program bomded. Another attempt was made to reload the updated software and that was successful. At that time an e-mail was sent to AOL to confirm that we would only be billed once as 2 attempts were made. AOL e-mailed us back ...
I signed up for a free trial with AOL. Well, first of all, their service and program was awful. It interfered with my MSN Messenger, and many other programs on my computer, even crashing my computer so it needed to be totally reinstalled, with everything that was on it dumped. Then, due to ...
My wife's phone bill was billed without authorization. AOL issued "free" months, then billed our phone bill. I have a hard copy of the free months they gave us and they still dispute it. AOL claims they have "no mailing or fax address". They want me to e-mail the copy to them. ...
I cancelled my AOL membership on 10/12. Received cancellation confirmation on 10/18: "We are sorry to lose you as a customer, but we have canceled your AOL membership as you requested on 10/12" On 12/18 AOL charged my credit card another time $ 23.90 Called AOl to dispute the charges and ...
AOL created an account for each of my three teenage children and billed my credit card account without authorization. AOL claims a pop up screen asks all users if they'd like their own account and by simply clicking yes new accounts are created -without a credit card number or any authorization. ...
I cancil my membership with aol three (3) months ago. Has of January 12 AOL TOOK 29.30 OUT OF MY CHECKING ACCOUNT. THEN has of Feb 12 AOL again took another 29.30 out of my checking account. ...