I tried to log on to my AOL account and it kicked me off, telling me to contact Member Services. When I did that, the woman I spoke to wanted the "billing" address on my account. Since I've had my account for 7 years and moved to my current address 5 years ago, I didn't have the street ...
Looks like AOL systematically charges credit card numbers they have in their posession, no matter if they have the right to do it or not. Probably in many cases the victims don't even dispute it - a lot of people don't review their bills. This is like as if a thieve tries to steal something and if ...
I have been a customer of AOL for over 8 years. This year I decided to go with a cable modem service. I have tried three times to stop AOL from drafting $28.90 from my checking account. I have faxed (at their request) all the information needed, my sceen name, address, and checking account ...
My teenage children signed up with AOL for a 'free trial'. This rolled over to an account that was automatically billed to my phone bill. I called to cancel the service. I know the screen name that is used on the account but I do not know the name of the person that originated the account. Because ...
I called AOL in June to cancel an account. I was asked for my CC number, I accidently gave the wrong number (a number for a different account). They asked for the correct # which I provided. They offered to extend my service for free for 3 months. I agreed to this. They then started billing my ...
I filed my taxes and noted that AOL was charging one of my credit cards for the last 10 months. I called them and they said I see you have not used the account but we don't have to give you your $210.00 back. We don't care if you didn't recieve service. The law state that if you don't catch use ...