I recently found out how little Ancestry.com cares about their paid subscribers. Here is a transcript of my e-mail to their customer support, their reply and my reply back to them. I feel quite frustrated with them yet they have somewhat of a monopoly on the internet based access to records, so I ...
I subscribed to Ancestry.com 4 years ago and gave them my debit card to draft the yearly subscription. I cancelled the account by phone 1 year later and have had no problem until this month when I got a letter from my bank notifying me my account was overdrawn due to a debit from Ancestry for ...
I signed up for a free trial yesterday at Ancestor.com. I was required to give them a credit card which wouldn't be charged if I cancelled within 14 days. I tried to cancel today and went through what I thought to be all the steps. When I was done it didn't feel right but I did everything the ...
Ancestry has created a company of promoting individuals' genealogy back again to them through the years. I've never loved their method of drawing scientists in having a small free-information after which needing cost to get a membership simply whenever you believe you're finding anywhere. Have no ...
I have found that 6 transactions on the same day ($109 each to total $654) was taken from my checking account without my permission. I do not use nor plan on using these people EVER! It is obvious they do not ask for the security code on the back of your card for authorization! What thieves! This ...
I signed up for their trial subscription and a one month world access subscription. It does not say anywhere on the offer that there will be continuous billing unless you cancel. That's in the fine print after you've already entered your information to join. There are no e-mail reminders to renew. ...