I signed up on Ancestry.com with a full understanding of the intricacies involving the cancellation process. After my debit card expired, I expected them to stop billing me for my subscription, especially after the website immediately identified me as a registered guest. Months passed without, ...
I joined Ancestry.com for a free trial and cancelled it in early 2005. They never canceled it (and my Father passed away in January), I emailed them that I only had signed up for the free trial, but I didn't follow up on it because I then had to care for my Mother. I finally used it in January when ...
This company charged my credit card $199 when i called to ask why this charge ws on my account i was informed that i must have ordered their services. Never happened. Since i live in utah i will be contacting tonya bronson. She is the lady that works for the consumer protection (attorney general) ...
I subscribed to Ancestry.com for a free 30 day trial in Jan. 05. After 3 weeks I cancelled the subscription (I thought!) Bank account showed a declined transaction for ancestry so I contacted and cancelled again. They confirmed cancellation. Got my 3 monthly statement. It shows a further 3 declined ...
Ancestry.com charged my business account $99.95 which was not authorized. They said they got my account # from AOL and did not need authorization. I have never called this organization or have any affilation with them. If I do not get a reply to this problem soon, I will file a charge wit the ...
When I renewed my subscription in Jan. it included access to family trees that people like me uploaded to Ancestry.com and was free to everybody. I wanted to get some information recently from the one I had uploaded, and found out that I would have to buy another subscription to access it. I can't ...