The company continues to bill acccounts even after notification of cancellation. Will not cooeprate or respond positively to legitimate attempts to cancel sunscription or get refunds. Bjonesgatr Waleska, Georgia U.S.A. ...
On June 3 I ordered from Ancestry several days later I decided I did not want to continue with the oeder. I called the company and spoke to a gentleman (sorry I do not remember his name) I told him that I decided not to keep the package deal and wanted to cancel. He said you've got the free trial ...
I signed up for a month by month subscription. I have been unable to locate any information about my family so I called to cancel. I was told I must keep paying for a year because that is the program I am on. There was nothing about this on the sign up page. So now they deduct their payments ...
I signed up for a 2 week trial. A week later, I used it one time to see if they had improved any, since I was an OLD SUBSCRIBER in the past. I had a 1 year subscription, which it didn't help me one IODA. I sent them email that day telling them to cancel me, Its not what I was looking for. I also ...
Ancestry.com offered a trial membership and after the trial was up the cost was to be $24.96 a month I agreed to this... BUT they took $139.80 out of my checking account not the $24.95 I agreed to. I called them and was told NO refunds. I took it to my bank and were not able to help, they did give ...
To start the trial membership was $1.00. I tried it out, and didnt like it. The next day I tried to call and cancel my subscription, as the online instuctions told. I spent 2 hours that day on hold, with not even a response from this company (just music & a message). Then I tried the next day ...