When you make an online reservation, there is not way to cancel it online and you will not get a confirmation of the cancellation. They make you call an agent, and the agent does not cancel the reservation. They just say they are cancelling it, then you end up paying for the ticket and you have no ...
I took a trip from Los Angeles to Temple Texas on AMTRAK for my sisters wedding. We decided to try their first class cabins. The way there was acceptable, aside from being tossed around at night like a rag doll and then having them park in the middle of the desert for a whole night in record high ...
I have traveled AmTrak on & off for several years. I can say their customer service has been on a continual decline. I boarded a westbound train in Scotia, N.Y. Last winter and put my carry-on bag on one of the lower level storage bins. Upon doing so I proceeded upstairs to my seat in coach. ...
If you buy and Amtrak ticket and later want a refund be prepared to wait up to 7 weeks. It takes several weeks just to get it into their computer system. Amtrak is obviously using consumers' money as a financial "float." ...
Keep in mind I consider myself a pretty easy going person; In July I was coming back home to St. Louis from New York City. Being that I had never taken the train before I thought the idea would be fun. First off... When I got on the train (coach) I was hungry. Unfortunately, if you don't carry cash ...
I was hired to do some work in New Jersey last December, My prospective employer paid to bring me out on Amtrak. My Train arrived in Philidelphia 12 hours late the work I was to do had to be farmed out to another concern. IE BECAUSE of Amtrak's incopetence I lost out on getting a new job. But I ...