I took a trip from Los Angeles to Temple Texas on AMTRAK for my sisters wedding. We decided to try their first class cabins. The way there was acceptable, aside from being tossed around at night like a rag doll and then having them park in the middle of the desert for a whole night in record high heat with no electricity or air conditioning, we couldnt even open the windows!!!
The staff was incredibly rude and was talking back to us the whole time.
On the way back, the train was 9 hours late and the attendant told me that i had too much baggage (I actually had less than the way there!) and that I would have to either leave some of it there in Texas or carry it up to my cabin myself. They offered no assistance whatsoever!
Later on that evening they called us into the horrible "eating area" I felt like they treated us like a bunch of cattle. That night the crew was yelling at each other and cussing and throwing punches, we had to lock our cabin door thinking we would be killed!
Well, the trip took longer than expected, we stopped int he middle of the desert again in the morning and remained there for over 20 hours with no air conditioning or electricity again! And we were not allowed to get off the train for fresh air! Turns out they were trying to fix a derailment up ahead, turns out there were to be 4 derailments on our way home and WE WERE ON THE SAME TRACKS!!!
Well, 1 and a half days before we actually arrived in los Angeles we ran out of food and the only thing there was to eat was sugar snacks fruit juice and soda! Unfortunately, IM DIABETIC!!! I had no choice but to eat that and drink it to keep from starving to death!
By the time we got home, i needed to be rushed to the emergency room because i was going into a diabetic coma! I was in intensive care for 8 days! I have contacted Amtrak and they deny any responsibility, they feel that I made the choice to consume the sugar and had the choice not to! To "ease my comfort" they sent me 2 vouvhers for 200.00 each towards my next trip, YEAH RIGHT!!! You couldnt pay me enough to EVER ride the train again!
Moral of the story:
If you have any health issues, time restraints, half a brain... KEEP AWAY!!!
Your life is not worth the hassle!
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