I purchased a home shield warranty about a year ago. About 3 weeks ago my water heater stopped making hot water. I called up AHS and reported a problem. They sent a technician out to take a look at the water heater. The technician indicated it would cost me and additional $1300 dollars. I know when ...
I just renewed my warranty with AHS after having problems with them for the first year. The problem we have had is when we bought our home on 12/03/02 the heater went out on 12/31/02. The warranty company had someone come out to fix it and they finally repaired it. But then in April when it come ...
I called in a service call to repair a HVAC unit covered under an American Home Shield Warranty. As usual, they were not able to find a service repair technician, so they gave me authorization to get one myself. I called the guy who had serviced this unit for the last ten years and had always been ...
In August I took out a warrenty policy including an extra $160 policy for a second heat-pump. My first service request was January. Their technician found a defective defroster board, ordered a new one and replaced 2 days later. Six weeks later, the unit went out again, and the company sent a ...
In June we had 2 complete 4 ton Trane electric A/C and Heat systems installed in our home by a licensed A/C contractor that has been in business for over 25 years. After over 9 months of operations a ratteling noise started in the blower section of the air handler. In March I called AHS for service ...
On May 29, my A/C unit stopped working. AHS sent out a A/C Technician to respond to the service request. A part was ordered and I was told the unit was working properly. There had been at least two prior service calls on this A/C unit since 2000. On September 1 at 3:00am, the A/C unit caught fire ...