I work for an HVAC company who was on American Home Shield's contractor list up until two weeks ago. We did a job for them in April in which we were authorized and paid to install a water source heat pump. The first unit ordered by AHS was the wrong one, we returned it and ordered the correct one. ...
I am in the middle of a real mess with AHS. The 1 yr contract was bought as part of the settlement for my home. I contacted AHS about my AC handler leaking. An AC company called and set up an appt to come out. A technician was there for about 2 hours and then he said the handler needed to be ...
On March 10, AHS was called to dispatch a plumber to my home when a leak in the upstairs bathtub damaged the ceiling downstairs. "Jimmy" of Richard Plumbing & Heating showed up at 9:00 A.M. Smelling of liquor. He said he could not find a leak but he did tighten a gasket. Since AHS doe ...
I just read some of the other reports, now I'm almost glad they didn't fix my a/c. They had one guy come out and say that my outside unit needed to be replaced. AHS told him that it was my fault due to improper maintanence. I guess the guy argued with them and said that the system was old and ...
I just want to say thank you all whom took the time to write experiences concerning this company. Received an ad yesterday and called AHS requesting copy of contract to be mailed to my attention. When I receive the copy, it will go in the trash along with the received ad now in the trash. It is ...
First of all, I'd like to say we live in the California desert where summer temperature regularly exceeds 100 degrees. We contacted AHS to check the A/C, because after running for 2 hours the temperature in the house went from 82 to 81 degrees, with the thermostat set to 71. We also have a special ...