I have been with American Home Shield for many years & have had problems with them. I kept thinking that I needed to keep the ins. For when something major happened. My central air cond. Went out in a record heat wave we were (are) having. They sent a repair man who claimed it was not covered ...
On June 23 we had an air conditioning failure and asked AHS to provide service. They sent out a contractor who promptly said that a fence (that was 12 years old) was the cause of the failure and AHS would not cover the repair. We paid to have an independent contractor come out and inspect the ...
I called AHS about two clogged toilets and they sent out a plumber today. He snaked the one toilet and found that one of those small plastic ant traps was inside (small kids). He was so happy he couldn't wait to tell my home warranty company (AHS) because he knew this would not be covered. He then ...
American Home Shield's finally sent out a serviceman 10 days after I initiated complaints about our attic air conditioner pan leaking on our ceilings. You can imagine the stains after ten days yet secondary damage such as this is not covered as per the fine print - even with a 10 day delay in ...
AHS is a ripoff. I am now going on over 2 weeks with no airconditioning and temp.'s over 100, heat index 110. I called in the problem on a thursday evening. I did receive a call the next day, but was told no technician would be available until Monday. I took my children to a relatives for the ...
My A/C went out last month and on that day I called and set up app. For the following week (the soonest they had). Needless to say we have heard every excuse in the book from sick repair men, loose wire can't work on, didn't come to house at app. Time called and we didn't answer so didn't bother ...