American Education Services
Found 63 reviews / complaints
Page 5

American Education Services
Rude Servicing and Website Certificate Error Before Payment Due

Business & Finance HummingBird3 0

The people this company hires are the rudest, most insensitive, and most condescending group of individuals I have ever encountered. I tried to submit a payment 5 days before it was due. When I went to submit it, the website would not open because the security certificate presented by their website ...

American Education Services
Told to update my browser after online payment delay

Business & Finance HummingBird2 0

I have never been treated as poorly as I have been treated by American Education Services, both on the phone and by email. The first encounter was by phone a few years back, when I had to defer payment after graduation because I was unable to find work. The woman on the phone condescendingly told ...

American Education Services
Parent Plus loan payments misapplied, check over $25,000 refused

Business & Finance _Haley11_ 0

After I applied for, and received, several Parent Plus Loans for tuition for my son's undergraduate education, this company began to mishandle my repayments. Specifically, AES representatives: 1. Applied payments to loans in an arbitrary and capricious manner; 2. Used accounting methods not ...

American Education Services
Rude customer service and no oversight on private student loans

Business & Finance Matthew395 0

This has been an ongoing and long-term issue with American Education Services. To recap, I have had trouble making payments in the past due to the large monthly amount and periods of unemployment and underemployment. I am willing to admit that I was irresponsible financially when I was in college ...

American Education Services
Payment jumped from $250 to over $750 after loan transfer

Business & Finance Jennife1959 0

Much like another commenter here, I ran into problems with AES when my student loans were sold to them by XLS, my prior loan servicer. I had been on the Income-Based Repayment Plan (IBR) with XLS and had just mailed them my renewal paperwork when the transfer occurred. I was assured that my ...

American Education Services
Payment split across loans led to delinquency and harassing calls

Business & Finance jen3891 0

I originally had three student loans with American Education Services. I recently consolidated two of them with a different company. When that company sent over payment for the loans, apparently they sent the wrong amount and were short approximately $20. I was not notified of this. I made my ...

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American Education ServicesFound 63 reviews / complaintsPage 5

American Education Services Rude Servicing and Website Certificate Error Before Payment Due

American Education Services Told to update my browser after online payment delay

American Education Services Parent Plus loan payments misapplied, check over $25,000 refused

American Education Services Rude customer service and no oversight on private student loans

American Education Services Payment jumped from $250 to over $750 after loan transfer

American Education Services Payment split across loans led to delinquency and harassing calls