This company is a joke. I had heard of all the complaints prior to calling to cancel. Thus I was prepared for all their excuses. I was told every excuse under the sun why to keep my account. I said, "Listen, I just want to cancel, I don't want a 2 hour discussion." I was given the ...
I called AOL Billing 4 times to cancel my account. They read the same script over and over each time. They ask why you are canceling and they they give you BS on why you should keep it. For me they said, since I have high-speed access AOL saves me from the plague of all the viruses that can get ...
In mid December, attempted cancelling trial account for AOL Broadband service, expiring in mid January. After talking with a pushy employee, the free trial was extended to late February, around 24~28th. Called again in mid January to cancel account, this time it was cancelled. The debt card was ...
I have been an AOL member for over 10 years. I have been trying to cancel for the last 2 years at least. First I tried to cancel because all I ever got was spam and pornography. Then I got dsl and didn't need AOL anymore. Every time I would call they would offer me free months of service so I could ...
America online is a horrid internet provider, if you cancel they continue to bill you. They billed me for 4 months after I cancelled until I went into the bank and put a stop payment on them. After that I received a bill stating I owe them money. They caused my account to overdraft, so they owe me ...
In March I installed American Online's (AOL) "free trial" disk allowing so many free hours, or one free month.in order to take advantage of the deal, I had to give them my debit or credit card number. Within a couple of weeks, I changed my mind, and called to cancel my account well before ...