On July 19, I called America Online to cancel my account. I was talked into keeping it for one more month and was told that if I decided to cancel that I needed to call them before August 19. I also have the letter that America Online sent me stating same. On August 12, I called America Online and ...
I had purchased a new computer from Dell in February. With my computer package came AOL for six months free. At what I guessed to be the end of the six month period, I purchased DSL through someone else. I went through my bank statement and there it is... AOL billing. Where is my invoice, e-mail or ...
My complaint is about AOL customer service. I had a free trial subscription for almost a year and tried cancel when it was over. I followed their recommendations to no avail, then when I called their 1-800 number I had to hang up because I sat on hold for over 40 minutes! Finally I resorted to ...
Found an electronic debit to my account on 7/28. The bank said it was a pre-authorized hit by AOL. I called AOL and was told it was the renewal of an Online Fraud Protection account that I opened (get this) two years ago! I was calm and explained thats a mistake because I dont buy that kind of ...
In September of I received a disc in the mail for some free AOL minutes. I attempted to install the program, but it continuously failed to let me connect to the internet.in fact, the program never worked. I called the customer service line and was told that I could not continue on to technical ...
I closed my aol account on February 1st using the information which they provided.in march I called aol to find out why it was being still charged and they had told me the home address didn't match i told them it was because i had moved and i did send them an e-mail with the changed address, I told ...