Alright, I am not an AOL user. My mother is and a couple of other people I know are. I am a bank representative. I see people get ripped off so much by AOL every day that it almost makes me sick. It's also really disturbing that we, the bank, have had so many AOL ripoffs that we have had to add a ...
I cancelled my subscription to AOL in November of '04. In April of '04, I noticed that AOL had been billing my checking account for three months of service I did not use. I called the cancellation department, and got somebody who barely spoke any English. (I believe their call center in based in ...
Seems aol doesn't tell you if there is no local access number for dial-up connection, in one month my long distance phone company charged me over $500.00 in long distance charges for being on-line. AOL says they will not reemburse this amount even though nothing was said about it being a long ...
This company is a joke. I had heard of all the complaints prior to calling to cancel. Thus I was prepared for all their excuses. I was told every excuse under the sun why to keep my account. I said, "Listen, I just want to cancel, I don't want a 2 hour discussion." I was given the ...
I called AOL Billing 4 times to cancel my account. They read the same script over and over each time. They ask why you are canceling and they they give you BS on why you should keep it. For me they said, since I have high-speed access AOL saves me from the plague of all the viruses that can get ...
In mid December, attempted cancelling trial account for AOL Broadband service, expiring in mid January. After talking with a pushy employee, the free trial was extended to late February, around 24~28th. Called again in mid January to cancel account, this time it was cancelled. The debt card was ...