Ameren disconnected my electricity on the 14th because they didn't see my payment that was made on the 13th. They are charging me a 332 dollar disconnection fee. I feel this deviant and underhanded business practice. I have a statement from my bank showing proof that the payment was made on the ...
I do my best to cut back on electric use by following your advice in the flyers that come with my bills. So now I get a bill showing I used $25 for my electric but you charged me $28 to deliver it to my house! We can't win for losing with you guys. Feb 01 ...
Ameren never has an available Supervisor, or the Supervisor just does not want to be available, spent 2 hours waiting and still no Supervisor. The employee first hung up on my mother and the 2nd time my mom called the employee was very rude and arrogant. All my mom wanted was to make payment ...
I called Ameren to report one leg of our three phase service was not working. Told Ameren that I would not be back on the premises until the next day and to inform me if the problem could be in my equipment. Ameren's safety booklet warn people to inspect a reason why a fuse blows out before putting ...
I have a lot in Illinois where I stay during summer for 2 months visiting my mother in a nursing home. Address is: 619 Mor St. Gillespie, Illinois 62033. I am sent a bill went I am back in Californiaevery month without any KWH used for a service charge. Past 10 months $7.93 now they have raised it ...