A year ago I cancelled my cell service but mistakenly paid a partial bill of 32.00. After many calls, they agree they owe me the money and the customer service rep processes the refund paperwork but the check never shows. The next month, I get another bill showing my credit balance and the story ...
When I switched cell phone companies I looked at the paperwork I received from Alltel when I signed up and it didn't say anywhere on there what sort of contract I had. There was, however, a small box that said that there would be early termination fees if terminated before 12 months, so I thought ...
When I signed up with alltel, Jason told me that we would have service in the Gaylord/Elmira, Mi area. We joined the service. We only go there every 2 weeks for the weekend. The first week I was concerned about roaming so did not try to use it because the triangle was showind on our phones. 2 weeks ...
We started Alltel service (land-line and internet) at the end of last year. Of the 11 bills we have received, 6 have had bogus charges on them. Let me first say that all of them have been resolved, but only after spending a considerable amount of time on the phone with customer service. The ...
In 2000 we moved from Syracuse, NY to Fort Walton FL Got Alltel worked great in the apartment we were in. Bought a house in the boonies and no service what so ever. Signed a two year aggrement which was ok by me. Sometime while I was still under contrat I went to the Fort Walton Beach, FL Alltel ...
I have been a Alltel customer for 4 years.in the past 4 years the problems have got worse! When I first signed up with Alltel I never received a bill - after calling several times. Finally I received a bill. The day I received the bill my phone was disconnected and required a $500.00 payment by ...