Dropped calls galore. Poor service, you can't go to the store and pay your bill without it taking over a half hour. You call 611 and your either on hold that long or (imagine this) the call is dropped. Changed our billing date from 20th of the month to randomly anywhere between the 5th and 10th of ...
Purchased a Razor phone in December buy one get one free for $9.99 I had to pay $69.99 for one phone because they wouldn't let me transfer an existing Alltel account to the free phone. I called customer service and they stated that I could transfer the account and return to the store for the ...
My roommate started using Alltel on Dec. 26 under a two-year contract. Out of his own kindness he added a second phone line for me back in July of this year. Marcus' contract was due to end on 12/26/07. I was added as an authorized user on the account. I remember speaking with a representative from ...
Alltel has a "e-mail us" option on their web page where you are supposed tobe able to e-mail them with questions. However, when you do that they respond with a message "*YOUR QUESTION HAS NOT YET BEEN SUBMITTED*" and lists a number of URL's that are supposed to contain the ...
I changed my range with Alltel since I shifted from VA to NC. They explained I'd to start a brand new bill which the previous consideration was settled entirely. Little did I understand, when I created my cost promptly each month for my new account, that I'd been charged $179 on my previous ...
Below is the original email I sent to Alltel and their response: Hello, my name is Sgt. JD, and I used to have excellent credit. I am inquiring whether or not you can help me remove a negative entry from my credit report which was put there by Alltel. I am a soldier in the US Army in Iraq.in 2006 I ...