I purchased an Alienware computer for my son for Christmas with an understanding that I would receive a $500 rebate. After waiting 6-8 weeks I finally called to see where the rebate was and then they tell me it was "voided". Several time I have contacted them and each time it's a ...
I purchased a gaming computer for my son if Dec. 2003 at a cost of $5,000.00. It came with a defective subwoofer but the company replaced it (the only positive thing I can say about this company). On Dec. 20 the computer graphics became defective. Several calls were made to the company (technical ...
The prized and hailed Alienware "Area 51"—customized— was purchased July 27, $5137.00 in all. Computer has not been delivered yet as of October 23. Alienware's "Area 51" has quite a few awards in technology and customer service. It was recently written up in NEWSWEEK in the last ...
I would just like the report that the Alienware Corporation has been, at least with me, a history of useless lemonware that has been in "depot" for repairs for about as much time as it's been in stable use! My instructor Mrs. Robin Morgan purchased the machine for me in my senior year of ...
I have a problem with technical support issues, repair issues with a new computer I purchased through Alienware Corporation. I purchased a Three Thousand Eight Hundred and Fifty Dollar computer from this company in October 22. I received the computer in November. Since receiving this computer I ...