ADT has been billing me for four months, although I've never had a contract with them. My contract was with Broadview, and was cancelled while still with Broadview. I've repeatedly informed ADT of their mistake. They assert they have no record of the Broadview cancellation, and my position is: who ...
ADT came to our house and showed us different alarm panel options. I chose the pulse system. Richard Castro was the salesman and showed me various pictures of panels and keypads. When they installed the old, out of date, possibly used, old fashioned looking keypad I contacted Richard to find out ...
I hate hate hate this company. I have been on hold for 2 hrs, no managers are 'available', I have been hung up on twice and transferred 5 times. This is in reference to a system that has worked properly may be 5 nights in the 2 years I have had it. Avoid this organization at all costs! ...
I had home security service with ADT for 20 years and always paid my bill in advance for the entire year ahead. Sold my house and called ADT to cancel service in November effective January 1. They continued to send me bills for 2011. I sent them 2 letters and called them twice on the phone. They ...