I called on Oct. 15 to cancel my savings account and they told me that they were sending the check in the mail. I waited until Nov. 7 still hadn't received my money so I called again and they told me it could take 30 days for them to review the account. They told me the same things they told me ...
My personal information was compromised. I found out when I received a check order I did not place. The order was placed while I was in a nursing home for physical rehab. I was in this facility for 3 months and had no access to my account. My MOTHER was handling my banking while I was getting ...
I had been an associate of USAA for pretty much 23 years. I've transferred all my balances to some credit union and my insurance to Liberty Good. Customer support in the lender has continuously been down slope, and it is horrible. They're really understaffed. Lengthy hold times and a lot of ...
All I hear is the mistrust of banks and the terrible customer service. I feel so fortunate to my father who brought USAA to me and now to my children. Perfect bank to bank with and utlize their many services. All the other major banks could learn so much from USAA and their credo. 5 stars to USAA. ...
In early june i opened a cd account to secure a secured american express card product offered by usaa bank. I also opened a checking account and savings account. Several weeks later i went to use my debit card and it was declined at the store. I tried my secured american express card and it too was ...
On 9-30 I wrote a check to my landlord in the amount of $1050.00 on check number 795. When presented to the bank on 10-7 there were insufficient funds and on 10-13 I was charged $29.00 as an NSF charge and, according to my bank statement dated 11-10, the item was returned. I took care of this with ...